Protecting the personal privacy of every customer and vendor is a crucial part of gaining and keeping the trust of our stakeholders. AUO Corporation (hereinafter referred to as the “Company” or “we”) hopes that the privacy statement outlined below serves as an indication of our commitment to protecting the security and privacy of your personal data.
This privacy statement (hereinafter referred to as the “Statement”) serves as our commitment to you to protect the security and privacy of your personal data, and covers the following areas of privacy concerns:
- The types of data we collect from you
- When we collect your data
- How we use and process your data
- Our legal basis for processing your data
- When and to whom we share your data
- For how long we retain your data
- When and to whom we transfer your data across country borders
- Whether and how we carry out profiling using your data
- The security measures we take to protect your data
- Your rights over your data
- The choices you have over how your data is collected and used by us
- Who to contact and what to do if you wish to discuss with us about your data and your rights
This Statement does not apply to third-party applications, products, services, websites or social media features that may be accessed through links that we provide on our websites and interfaces. Accessing those links may result in the collection of information about you by a third party. We do not control or endorse those third-party websites or their privacy practices. We encourage you to review the privacy policies of such third parties before interacting with them.
Your privacy is of utmost importance to us in servicing you. Our products and services are rendered to you on the basis of your understanding of your data privacy rights.
Please read this Statement carefully. When visiting our website and using our services that link to or reference this Statement, you consent to the terms and conditions of this Statement.
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Your personal data – what is it? |
Personal data relates to a living individual who can be identified from that data. Identification can be by the data alone or in conjunction with any other data in the one’s possession or likely to come into such possession. The processing of your personal data is governed by applicable privacy laws.
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What roles do we play in processing your data? |
We are the data controller with respect to processing your data (contact details below). This means that we decide how your personal data is processed and for what purposes. We know that you care how data about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
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When are your personal data collected? |
Some of your personal data may, in particular, be collected by us:
- whenever you become our customer;
- whenever you register to use our online services (each time you log in or each time you use them);
- whenever you fill in forms and contracts that we send to you;
- whenever you use our services and products;
- whenever you opt-in to our online or offline marketing measures and activities, including but not limited to: newsletters, online and live event registrations, and other promotional information and materials;
- whenever you contact us via the various channels we offer you
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Our collection of personal data |
The personal data we collect include any and all data you provide to us when you enter into contract with us, register an account with us, enter on our website, provide us information on a web form, update or add information to your account, or give us in any other way. You can choose not to provide data to us, but we may then not be able to service you where such services require processing such data. We use the data that you provide for the purposes of administering your use of our services, such as communicating with you, responding to your requests, managing your account, customizing your service experience with us, and improving our products and services. We may communicate with you by email or telephone, in accordance with your wishes. We will send you strictly service-related announcements or information on rare occasions when it is necessary to do so.
Examples of the personal data we collect and store include: your e-mail address, name, address, phone number, transaction data and any information you provide during a transaction, logistics and billing data (such as customs ID and tracking number), your chat and service history with us, and any other information you may provide us such as your age, gender, interests and preferences.
We also receive and store certain types of data whenever you interact with us. For example, we use “cookies,” which are unique identifiers that we transfer to your device to enable our systems to provide features of our services on other websites, provide remote access for you, allow you to visit our website without re-entering your username and/or password, verify that you have the authorization needed for the services to process your requests, personalize and improve your experience, record your preferences, customize functionalities for your devices, and to improve the functionality and user-friendliness of our services. It also helps us to better understand how you interact with our online services and to monitor aggregate usage and web traffic routing on our website. Cookies do not cause any damage on your computer. Most browsers automatically accept cookies as the default setting. You can modify your browser setting by editing your browser options to reject our cookies or to prompt you before accepting a cookie. However, if a browser does not accept cookies or if you reject a cookie, some portions of our services may not function properly.
We obtain certain types of data when your web browser accesses us, such as the Internet protocol (IP) address used to connect your computer to the internet, device ID or token, unique identifier, device type, computer and connection data such as the type of operating system you use, your device information, your software information, browser type and version, your browsing history on our website, and your web log information on our website.
All the data we collect from you may be stored as log files in our server or as augmented information associated with you or your devices. These log files are used for analysis, research, auditing, and other purposes. Your data is stored in log files until the data is transferred to backup databases. We routinely back-up a copy your data to prevent loss of your data in case of a server breakdown or human error. However, all such copies of your data in our backup database will be retained only for as long as our data retention policy permits (see “How long do we keep your personal data?” below) and will be deleted immediately upon your request unless otherwise provided by applicable law.
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Use of Cookies |
Our website uses analytics tools such as cookies to analyze how you use our website, and to monitor and analyze the use of our services. The information generated by cookies about your use of the website will be transmitted to and stored by various cookies providers (“Cookies Providers”). Cookies Providers will use such information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity, and providing us other services relating to website activity and internet usage.
We use both first-party and third-party cookies on our website. First-party cookies are cookies issued from our domain that are generally used to identify language and location preferences or render basic site functionality. Third-party cookies belong to and are managed by other parties. These cookies may be required to render certain forms, or to allow for some advertising outside of our website.
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Use of Google Analytics |
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site, to monitor and analyze use of our services. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this website, your IP-address will be truncated within the area of the member states of the European Union. Only in exceptional cases the whole IP-address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity, and providing us other services relating to website activity and internet usage. The IP-address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing: http://tools.google.com/dlpage/gaoptout?hl=en
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Use of Opt-In/Subscribe Personal Data |
You have a choice of whether and how you receive a variety of marketing measures and activities from us related to product solutions, services and helpful business content.
You can manage your preferences by:
Opting-in to newsletter subscription on a web form; or
Unsubscribing to newsletter or opting-out of marketing measures and activities, via a button in the bottom right on the front page of our website or other methods as required by the applicable laws.
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How do we process your personal data? |
We comply with our obligations under applicable privacy laws by keeping personal data up to date; by storing and destroying it securely; by collecting and retaining only the necessary personal data that we need to service you; by protecting personal data from loss, misuse, unauthorised access or disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
The processing operations we perform on your personal data cover automated and non-automated means of collecting, recording, organizing, structuring, storing, altering, retrieving, using, transmitting, disseminating or otherwise making available, aligning or combining, restricting, and/or erasing your personal data.
We use your personal data for the following purposes:
- To design and deliver our services and activities to you.
- To operate our website to provide you access to and use of our services.
- To customize, measure, and improve our services based on your preferences.
- To provide services and products requested by you as described when we
- collect the personal data.
- To contact you to conduct research about your opinions of current services and
- products or of potential new services and products that may be offered by us.
- To send you newsletters informing you of our news, events, new products, and activities.
- To share your contact details with our affiliate offices around the world within our group companies, for the purposes of internal administration and back-office support, to ensure our network security, and to prevent fraud.
- To maintain the integrity and safety of our data technology systems and facilities which store and process your personal data.
- To provide anonymous reporting for internal and external customers.
- To share your contact details with our logistics partners, distributors, and integrators so that they can assist us to deliver our services and products to you.
- To enforce or defend our policies or contracts with you.
- To detect and investigate actual and suspected data breaches, illegal activities, and fraud.
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What is our lawful basis for processing your personal data? |
In general, the lawful bases for us to process your personal data for the various types of processing performed on your data (please refer to “How do we process your personal data?” section of this Statement) are, as applicable, processing based on your consent, as necessary for us to enter into and to perform our contract with you, or as necessary to pursue the legitimate interest of our Company or of third parties.
We will collect, process and use the personal data supplied by you only for the purposes communicated to you and will not disclose your personal data to third parties except under the circumstances described in the “Sharing your personal data” section below.
Where we talk about our legitimate interest or that of third parties, such legitimate interest can include:
- Implementation and operation of a group-wide organizational structure and group-wide information sharing;
- Right to freedom of expression or information, including in the media and the arts;
- Prevention and detection of fraud, misuse of company IT systems, or money laundering;
- Physical security, IT and network security;
- Internal investigations; and
- Proposed or actual mergers and acquisitions
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Necessity to provide us personal data |
You are not under any obligation to provide us any personal data. As noted below, the choice is yours. However, please note that without certain data from you, we may not be able to undertake some or all of our obligations to you under our contract with you, or adequately provide you with our full range of services. If you would like to obtain more details about this, please contact us following the instructions in the “Whom should I contact?” section below.
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Sharing your personal data |
Your personal data will be treated as confidential, and will be shared only with the categories of data recipients listed below. Unless otherwise stated in this Statement, we will only share your data with third parties outside of the Company with your consent, and you will have an opportunity to choose for us not to share your personal data.
We may disclose your personal data to:
- our affiliated entities within our global group of companies worldwide to provide you services such as facilitating order processing and shipping, for internal administration purposes, to detect and deal with data breaches, illegal activities, and fraud, and to maintain the integrity of our information technology systems.
- third party service providers whom we sub-contract to work on our behalf or for us and therefore may have access to your personal data only for purposes of performing these tasks on our behalf and under obligations similar to those described in this Statement, who perform functions such as data processing, auditing, order fulfillment, managing and enhancing customer data, providing customer service, conducting customer research or satisfaction surveys, logistics support, marketing support , informational systems technical support, to help us provide, analyze, and improve our services such as data storage, maintenance services, database management, web analytics, improvement of our service features, and to assist us in detecting and dealing with data breaches, illegal activities, and fraud.
- governments and/or government-affiliated institutions, courts, or law enforcement agencies, to comply with our obligations under relevant laws and regulations, enforce or defend our policies or contracts with you, respond to claims, or in response to a verified request relating to a government or criminal investigation or suspected fraud or illegal activity that may expose us, you, or any other of our customers to legal liability; provided that, if any law enforcement agency requests your personal data, we will attempt to redirect the law enforcement agency to request that personal data directly from you, and in such event, we may provide your basic contact information to the law enforcement agency.
- third parties involved in a legal proceeding, if they provide us with a court order or substantially similar legal procedure requiring us to do so.
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How long do we keep your personal data? |
We keep your personal data for no longer than reasonably necessary for the given purpose for which your data is processed. If you will provide us, or have provided us, consent for us to process your personal data, we will process your personal data as long as your consent is effective. Notwithstanding the above, we may retain your personal data as permitted by applicable laws and regulations, as necessary to assist with any government and judicial investigations, to initiate or defend legal claims or for the purpose of civil, criminal or administrative proceedings. If none of the above grounds for us to keep your personal data apply, we will delete and dispose of your personal data in a secure manner according to our data protection policy.
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How do we destroy your personal data? |
The procedures and methods of destroying personal data are as follows:
- Destruction procedures: Once the grounds for us to keep your personal data cease to exist, we will destroy such data voluntarily or upon your request; nonetheless, to the extent permitted by applicable privacy laws, your data may remain on backups for a certain period until the backup data is overwritten if removing a single record from backups is unreasonably costly or not technically feasible. We will put such backup data beyond use unless we need to retrieve backups for system restoration in case of system damage or other exc